Water Customers

Water Customers

Cullman Electric Cooperative has partnered with the Cullman County Water Department (CCWD) and the Arley Water Department to provide meter reading, billing and customer services to more than 19,000 water customers — 16,000 of those are also members of Cullman EC. These members now have the convenience of paying both bills with one check, at one time, in one location.

If you are a CCWD or Arley Water customer and need to have water service turned on or off, please contact one of our Member Service Representatives at 256.737.3200 or 256.737.3200 .

To request that a water meter be installed at a new location, you must visit one of our offices in Cullman or Addison. Due to water department policies, we cannot take applications for new service over the phone. We apologize for the inconvenience.

Information about fees and rates for water service can be found here on the Cullman County Water Board website. Pay Online