You purchase electricity before you use it. Payments can be made when you want to — online, over the phone or in person at a Cullman EC office. When your account runs low, you will get an alert by phone, text or e-mail (your choice), letting you know it’s time to recharge your account.
What if my account runs out?
If funds in your account run out, your electrical service will be automatically disconnected. You will be notified by phone, text or e-mail (your choice) that service has been cut off. You can purchase more power online or by phone any time of day, 7 days a week. Your power will be restored within 30 minutes, and you won’t be charged a reconnection fee.
How much money should I keep in my prepay account?
It’s up to you! Buy energy to last for a few days or several months!
Who can participate in the program?
Cullman EC members receiving electric service under the residential rate, or where technological capabilities exist.
Will I pay a deposit?
No. Prepay members do not pay a deposit. Current Cullman EC members will have their deposit used to pay any past due balance on their account, and the rest will be applied to their prepay account balance.
Will I receive a bill?
No. Prepay accounts do not receive a monthly bill.
Is Prepay the right choice for me?
Would it be easier for you to make daily, weekly or biweekly payments rather than one large payment each month?
Prepay works best for people who want to take control of their electric accounts and energy usage. By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day usage. Any variation from this pattern, such as a house guest (increase) or a vacation (decrease), will become evident as you monitor your account. Monitoring and controlling daily usage can help keep those electrical costs down.
Statistics indicate prepay electricity programs help lower electric consumption due to member’s awareness of usage patterns.
Any member interested in monitoring and lowering their electricity usage would benefit from the pay-as-you-go program.