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Water, Sanitation, and Dues

Water and Sanitation

Cullman Electric Cooperative has partnered with the water departments of Cullman County and Arley to provide the billing services to the water customers they serve. For those water customers who receive their electric service from Cullman EC, you have the convenience of paying both bills with one check, at one time, in one location. Pay Bill Online

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Water and Sanitation FAQs

To Start Or Stop Water Service:

Cullman County: to request a new meter install, establish a new water account, or discontinue a water account with the Cullman County Water Department, please visit our Eva Rd office or contact our member services department by calling 256-737-3200; however, due to the Cullman County Water Department policies, we cannot take applications for new service over the phone. Information about the current fees and rates for water service can be found on the Cullman County Water Department website. 

Cullman City: to request a new meter install with the Cullman City Water Department, please contact the Cullman City Water Department directly by calling 256-775-7210. To establish or discontinue a water account for existing Cullman City Water Department meters, please visit our Eva Rd office or contact our member services department by calling 256-737-3200.

Arley: to request a new meter install, establish a new water account, or discontinue a water account with the Arley Water Department, please contact the Arley Water directly by calling 205-387-0156 or visit their office at 6788 Co. Rd. 41, Arley, AL 35541.

There are several towns and municipalities that have their own water department services and billing including but not limited to Hanceville, Vinemont (VAW), Johnson Crossing, Walter, East Cullman, and Addison. Your water meter may list who provides your water service if you are unsure.  

To Report A Water Outage, Leak, or Make a Request:

Cullman Electric Cooperative does not service or maintain any water lines. If you need assistance with your water service, please contact your water department. 

Cullman City Water Department - 256-775-7210 **We no longer provide billing for Cullman City Water**

Cullman County Water Department - 256-734-2900

Arley Water Department - 205-387-0156

To Inquire About A Water Bill:

Cullman Electric Cooperative does not have the authority to make adjustments to water account balances. For questions regarding your water account bill, please contact the appropriate water department.

Water Department Phone Numbers:

Cullman County Water Department - 256-734-2900

Arley Water Department - 205-387-0156

Sanitation Department Phone Numbers

Cullman Electric Cooperative bills for four local Sanitation Departments. You must call them to request a garbage can, and we will automatically add it to your bill. 

Sanitation Department Phone Numbers:

Cullman County - 256-287-1142

Lawrence County - 256-974-2401

Morgan County - 800-847-3750

Winston County - 205-489-2909

 

Bill Explanation Guide

Paying your bill doesn't have to be confusing! Electric, Water, Sanitation, Fire Dues, State Taxes, Local Taxes, etc. You are probably asking yourself, what does all this mean? 

Depending on where you live, Cullman Electric may or may not provide the billing for your water. Cullman Electric provides the billing for Cullman County Water and Arley Water. 

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Main Office/Member Services
256-737-3200 or  800-242-1806

To Report a Power Outage
256-737-3201 or 800-242-1806

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Cullman (Main Office)
1749 Eva Road NE
Hours (Mon – Fri)
7:30 a.m. – 4 p.m.

Addison
31132 US Hwy 278
Hours (Mon – Fri)
7:30 a.m. – 12 p.m.
1 p.m. – 4 p.m.

 

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    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
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    • Alabama Living Magazine
    • H.U.G & Utility Bill Assistance Organizations
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    • New Member Information
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  • Community Programs
    • Operation Round Up
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    • Contact Us and FAQs

 

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©2023 Cullman Electric Cooperative. All Rights Reserved.

  • Sprout Fiber Internet
    • Check Sprout Availability
    • Current Subscribers
    • Sprout Residential
    • Sprout Business
    • Sprout FAQs and Contact Us
    • Sprout Fiber Voice
  • Account Services
    • Report Outages
    • Connect or Disconnect Services
    • Payment Options
    • smartPAY – Prepaid Electrical Service
    • Security Lighting
    • Right of Way Maintenance
    • Rates, Fees, and Regulations
    • Water, Sanitation, and Bill Explanation Guide
    • Construction Forms
    • Industrial and Commercial Members
  • Member Benefits
    • SmartVIEW - Energy Tracker
    • Energy and Money Savings Programs
    • Renewable Energy Options
    • Safety Resources
    • Alabama Living Magazine
    • Co-op Connections Discounts
    • H.U.G & Utility Bill Assistance Organizations
    • New Member Information
    • Electric Vehicles
  • Community Programs
    • Operation Round Up
    • College Scholarships
    • Youth Education Programs
    • Economic Development
  • Your Co-op
    • About Cullman EC
    • Board of Trustees
    • Careers and Employment
    • Annual Meeting
    • News and Events
    • Legal Information
    • Media and Brand Guide
    • Office Hours and Locations
    • Contact Us and FAQs