Call 256-737-3200 or visit our offices in either Cullman or Addison

You will need: 

• •A signed and notarized membership application
• •State Validated ID
• •The meter number for the property
• •If you are renting the property, a signed rental property information form
• •$350 deposit (This can be waived through a credit check or letter of credit from a previous electric company.) 
  • ‣If you sign up for smartPAY (pre-pay), there is no deposit

If you are not a member, we will first complete the membership process, and then begin the new construction process. 

Call 256-737-3200 or visit our office.

To begin the process, you will need to bring and have available:

• • A Membership Application (signed and notarized) 
• • Line Extension Agreement (signed and notarized) 
• • Overhead/ Underground Service Requirements (signed and notarized) 
• • Right of Way Easement (signed and notarized) 
• • Underground Easement (signed and notarized) 
• • State Validated ID

We will complete and submit an engineering request to begin the process

A work order will be submitted and a staking technician will visit the property to determine the full cost. 

If you are not a member, we will first complete the membership process, and then begin the new construction process. 

Call 256-737-3200 or visit our office.

To begin the process, you will need to bring and have available:

• • A Membership Application (signed and notarized) 
• • Line Extension Agreement (signed and notarized) 
• • Overhead/ Underground Service Requirements (signed and notarized) 
• • Right of Way Easement (signed and notarized) 
• • Underground Easement (signed and notarized) 
• • State Validated ID

We will complete and submit an engineering request to begin the process

A work order will be submitted and a staking technician will visit the property to determine the full cost. 

If you are already a member, call 256-737-3200 or visit our office. Let us know your address and meter number. 

If you are not a member, view "How do I become a member of Cullman Electric?"

Call 256-737-3200 or visit our office. Ask to have service disconnected and taken out of your name. 

If you are already a member, call 256-737-3200 or visit our office. Ask to have your services transferred to the new property and provide your address and meter number.

If you are not already a member, view "How do I become a member of Cullman Electric?"

Yes! Login to your Cullman Electric online account at https://billing.cullmanec.com/cec/login.jsp. Go to the Email/Password section. Click paperless options, and manage your preferences. If you have issues, please call us at 256-737-3200 or complete a contact form.

Yes! Call 256-737-3200 or complete a Contact Us Form. You will hear from us within one business day. 

Call 256-737-3200 or complete a Contact Us Form. We will reset it for you and make sure we have the correct email information. 

If you have had a prepay account before, call 256-737-3200 and ask to have your account switched.

If you have never had prepay, you will have to visit our office during business hours. 

We can help provide proof through a copy of a membership application, your Cullman Electric bill, or a screen print of the account. Just call 256-737-3200 or visit our office. 

We can provide reimbursement in some situations, but it may take up to two weeks to be processed. 

Call 256-737-3200, visit our office or complete a Contact Us Form below. 

Make sure you have your account number for your electric account and water account. You will need to pay for each part separately. If you need help locating these on your bill, visit our Bill Explanation Guide. 

To set up your account, visit https://billing.cullmanec.com and click register. You will need your account number, statement ID, and email address. If you need help locating these on your bill, visit our Bill Explanation Guide. 

If you are having problems with your water account, you will need to contact your water department. Cullman Electric only provides the billing for Cullman County Water, Cullman City Water, and Arley Water. 

• •Cullman County Water - 256-734-2900
• •Arley Water - 205-387-0156

If you have questions about your service, trash pick-up, or issued trash can, you will need to contact your sanitation department directly. Cullman Electric only provides the billing for the sanitation departments that serve our members. 

• •Cullman County - 256-287-1142

• •Winston County - 205-489-2909

• •Morgan County - 256-773-3887

• •Lawrence County - 256-974-2401